privacy policy

Privacy Policy 

Last updated: Nov 20, 2025

Munglys operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Munglys is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If any part of our Terms of Service conflicts with this Privacy Policy, this Privacy Policy governs matters related to the collection and processing of your personal information.

By using and accessing any part of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared.

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. Information that is anonymized or de-identified is not considered personal information.

Depending on how you interact with Munglys, we may collect the following types of personal information:

Contact Details

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

Financial Information

  • Payment card details

  • Debit/credit card numbers

  • Transaction information

  • Payment confirmation

Account Information

  • Username and password

  • Security questions

  • Preferences and account settings

Transaction Information

  • Items viewed, added to cart, added to wishlist, purchased, returned, or exchanged

  • Order history

Communications

  • Information included in customer support inquiries or other communications with us

Device Information

  • IP address

  • Browser details

  • Device identifiers

  • Network information

Usage Information

  • Interaction with the Services

  • Navigation patterns

  • Time and frequency of visits

Sources of Personal Information

We collect personal information from the following sources:

1. Directly from You

When you create an account, make a purchase, communicate with us, or otherwise interact with the Services.

2. Automatically

Via cookies, tracking technologies, your device, and your interactions with our website.

3. From Our Service Providers

Such as payment processors, analytics providers, and fulfillment partners.

4. From Third Parties or Business Partners

Including marketing partners or integrated third-party platforms.

How We Use Your Personal Information

Depending on how you interact with Munglys, we may use your personal information for:

Provide, Tailor & Improve Services

  • Process orders and payments

  • Fulfill shipping, returns, and exchanges

  • Manage customer accounts

  • Store preferences and personalize your shopping experience

  • Recommend products

Marketing & Advertising

  • Send promotional emails, messages, or offers

  • Display personalized ads on our website or third-party platforms

  • Use your browsing and purchase activity to improve targeting

Security & Fraud Prevention

  • Authenticate accounts

  • Monitor and prevent fraud

  • Secure transactions and data

Communication

  • Respond to inquiries

  • Provide customer support

  • Send order confirmations and updates

Legal Compliance

  • Respond to legal requests

  • Handle disputes or enforcement actions

  • Comply with applicable laws

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

Service Providers

Such as Shopify, payment processors, shipping providers, IT management, data analytics platforms, and customer support tools.

Business & Marketing Partners

For advertising, analytics, and promotional campaigns.

At Your Direction

Including social media integrations, shipping requests, or other third-party interactions.

Within Corporate Affiliates

If applicable.

Business Transactions

Such as mergers, acquisitions, reorganizations, or bankruptcy.

Legal Obligations

To comply with subpoenas, warrants, or other legal processes.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes some of your information to operate and improve its platform.

This may include processing your information in countries outside of your residence.

Shopify may use data gathered from your interactions with our store, other stores, and Shopify’s system for enhanced features such as fraud prevention or analytics.

Learn more in the Shopify Consumer Privacy Policy via Shopify’s website.
You may exercise certain privacy rights through the Shopify Privacy Portal.

Third-Party Websites

Our website may contain links to third-party websites or platforms.
We do not control or guarantee the privacy practices of such sites.
Review their policies before sharing personal information.

Children’s Data

The Services are not intended for children.
We do not knowingly collect personal data from individuals under the age of majority in their jurisdiction.

If you believe a child has provided personal information, contact us at contactmunglys@gmail.com to request deletion.

Security & Data Retention

We use industry-standard security measures but cannot guarantee perfect security.

We retain personal information as needed to:

  • Maintain accounts

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce policies

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request corrections

  • Request portability

  • Opt out of targeted advertising or data sharing

  • Manage communication preferences

To exercise your rights, contact us using the details below.
We may require identity verification for security.

We will not discriminate against you for exercising privacy rights.

Complaints

If you have concerns about our privacy practices, contact us at the information below.
You may also have the right to file a complaint with your local data protection authority.

International Transfers

We may transfer and store personal information outside your country of residence.

If transferring data out of the EU/UK, recognized mechanisms such as Standard Contractual Clauses (SCCs) are used.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal information, you may contact us at:

📧 contactmunglys@gmail.com

If you want, I can also create your Shipping Policy, Contact Us page, or a shorter version of this for your checkout footer.